Metro did occasionally do some nice things for employees, without being forced to.
One was the “Shoe Mobile”. For about 3 years, Metro provided $100 vouchers for employees to purchase work shoes or boots. The first year there was just one mfr. The rep drove a large straight truck filled with shoes and went to various locations around the system. Employees could try on different shoes and order any that complied with the Safety dept. requirements for their dept. In subsequent years, there were several mfrs represented which gave us a better selection and created some competition.
Unfortunately, the Shoe Mobile program ended abruptly with no explanation.
Another nice gesture was issuing every employee — at least those in automatic train control (ATC) — insulated orange coveralls. They made working outside for hours in sub-zero wind chill tolerable.